Surveys
We value feedback from our clients, candidates, and partners. Our surveys help us understand your experience, improve our services, and ensure we continue to meet the highest standards.
Service User Survey 2023
In regards to satisfying your care needs, how would you rate us?
Does our service enable you to maintain maximum possible independence, choice and control ?
Are you aware of the care plan that is kept in your home ?
Do you know how to complain ?
Does the care staff complete paperwork in your care plan folder on a regular basis ?
Have risk assessments been undertaken in the last year ?
How do you feel the staff respect your dignity ?
How do you rate the staff in listening and supporting your needs and want ?
Is your carer friendly and approachable ?
How would you rate the staff assisting you to maintain confidence and positive self esteem ?
Does the carer arrive on time ?
Does the carer stay the allocated length of call ?
Are you able influence the care service you receive from Temp Exchange ?
If you made a complaint was it dealt with satisfactory ?
What other types of service would you like Temp Exchange to provide in future ?
Service User Survey 2022
Are all your needs being met by the provision of a personalized service ?
Does our service enable you to maintain maximum possible independence, choice and control ?
Are you aware of the care plan that is kept in your home ?
Do you know how to complain ?
Does the care staff complete paperwork in your care plan folder on a regular basis ?
Have risk assessments been undertaken in the last year ?
How do you feel the staff respect your dignity ?
How do you rate the staff in listening and supporting your needs and want ?
Is your carer friendly and approachable ?
How would you rate the staff assisting you to maintain confidence and positive self esteem ?
Does the carer arrive on time ?
Does the carer stay the allocated length of call ?
Are you able influence the care service you receive from Temp Exchange ?
If you made a complaint was it dealt with satisfactory ?
What other types of service would you like Temp Exchange to provide in future ?
Service User Survey 2021
Are all your needs being met by the provision of a personalized service ?
Does our service enable you to maintain maximum possible independence, choice and control ?
Are you aware of the care plan that is kept in your home ?
Do you know how to complain ?
Does the care staff complete paperwork in your care plan folder on a regular basis ?
Have risk assessments been undertaken in the last year ?
How do you feel the staff respect your dignity ?
How do you rate the staff in listening and supporting your needs and want ?
Is your carer friendly and approachable ?
How would you rate the staff assisting you to maintain confidence and positive self esteem ?
Does the carer arrive on time ?
Does the carer stay the allocated length of call ?
Are you able influence the care service you receive from Temp Exchange ?
If you made a complaint was it dealt with satisfactory ?